Technical support

Technical support

Our Technical Support team is there for you every step of the way with a high!y responsive ongoing service designed to ensure the day to day operation of your treatment technology is always running at peak performance. Our technical support also means that we have you covered in the rare event there is a technical malfunction, enabling you to get on with business as usual and with minimal disruption to your day. If you ever feel unsure about what steps to take regarding your aesthetic equipment, just call our team - we are always here to help.

Technical support benefits

Access to Melbourne based phone support
1.Local engineers on hand to help Australia wide
2. Same day dispatch on loan devices
3.Access to setup and troubleshooting video guides
4.Spare parts availability service

Clinical support

Running a successful beauty business is no smalt feat and comes with its fair share of joys, as well as challenges. Our excellent clinical support service is our way of helping you smoothly manage the day to day operations of your salon, spa, clinic or practice while mini missing stress,maxi missing productivity and ensuring clinical procedures are carried out in a professional and effective manner. If there is ever a day where you just feel in over your head. why not call our clinical support team for a bit of expert advice?

Clinical support benefits

1. Qualified industry support available by phone and email.
2.Treatment protocols for smooth running of your aesthetic services
3.Access to consultation forms, consent forms and patient education
4.Access to clinical research papers and skin physiology guides
5.Utilise our support videos, treatment modalities and much more


Device training

At The Zohonice Beauty Co.Ltd., we include a comprehensive world-class training program with the purchase of your device whether it be an IPL machine. YAG Laser tattoo removal or laser hair removal equipment. This is to ensure you get up and running with confidence when performing your new aesthetic treatments, allowing you to deliver the best possible service for your clients which in turn develops greater customer loyalty and better profitable out comes for your business both immediately and in the long run.

Device training benefits

1.Program covers theory. practical and consult training
2. Learn from our fully qualified, industry expert trainers
3. Enjoy learning in our bright, modern training facilities
4.Certificate of participation provided upon completion
5.Retraining sessions available for up keeping service standards

Marketing support

Along with professional device training and ongoing technical support. we feel that getting the word out about your exciting new aesthetic treatments is also vital for the success and growth of your beauty business. This is why we include comprehensive marketing and promotional support with every device purchase. Our resources span everything from Facebook promotions to in-house promo materials. And of course, our marketing team are on hand to help should you ever need advice on how to ensure your business stands out from the crowd.

Marketing support benefits

1. Access to posters. brochures, flyer templates and image libraries
2.Utilise ready-to-go prewritten email campaigns and website content
3.Social media guides and content for maxi missing your online exposure
4.Access to treatment menus, pricing guides and customer talking points
5. Before and After images templates. promotional videos and much more